FAQS
Our True Test FAQ section includes answers to general payment, insurance, and treatment plan questions, from IV infusions and testosterone replacement to HRT, peptides, and medical weight loss.
True Health FAQs
Contact your local True Test if you have specific questions regarding clinic services, pricing, or labs.
If this is a medical emergency, please call 911.
General FAQs
What is medical weight loss?
Medical weight loss is a physician-supervised program that uses evidence-based treatments to help individuals lose weight. It may include a combination of medications, dietary changes, exercise, and behavioral therapy to achieve sustainable weight loss.
How does hormone replacement therapy (HRT) help with weight loss?
HRT can help balance hormones that affect weight, such as thyroid hormones, insulin, and sex hormones like estrogen and testosterone. Balanced hormones can improve metabolism, reduce fat accumulation, and increase energy levels, making weight loss more achievable.
What types of medications are used in medical weight loss?
Medications used in medical weight loss can include appetite suppressants, fat absorption inhibitors, and medications that affect metabolism. Examples include semaglutide, phentermine, and orlistat. These medications are prescribed based on individual needs and medical history.
Who is a candidate for hormone replacement therapy?
Candidates for HRT are typically individuals experiencing symptoms of hormone imbalance, such as fatigue, weight gain, mood changes, and low libido. A healthcare provider will evaluate your symptoms and perform blood tests to determine if HRT is appropriate for you.
Are there any side effects of hormone replacement therapy?
Possible side effects of HRT can include weight gain, mood swings, and increased risk of certain conditions like blood clots and breast cancer. However, these risks are generally low and can be managed with careful monitoring by a healthcare provider.
How long does it take to see results from medical weight loss programs?
Results from medical weight loss programs can vary depending on the individual and the specific treatment plan. Some people may start seeing results within a few weeks, while others might take a few months to notice significant changes.
How do I know if my hormones are imbalanced?
Symptoms of hormone imbalance can include unexplained weight gain, fatigue, mood changes, low libido, and difficulty concentrating. Blood tests conducted by your healthcare provider can determine if your hormone levels are outside the normal range.
Is hormone replacement therapy safe?
HRT is generally considered safe when prescribed and monitored by a qualified healthcare provider. It is essential to discuss your medical history and any potential risks with your provider to ensure it is the right treatment for you.
Can I combine medical weight loss and hormone replacement therapy?
Yes, combining medical weight loss and HRT can be an effective approach for many individuals. Balancing hormones can enhance the effectiveness of weight loss medications and other interventions, leading to better overall results. Your healthcare provider can create a personalized plan that includes both strategies.
IV Vitamin Therapy FAQs
What exactly is IV therapy and how does it work?
IV therapy delivers vitamins, minerals, amino acids, and hydration directly into your bloodstream through an intravenous drip, bypassing the digestive system for maximum absorption. This direct delivery method allows for nearly 100% bioavailability of nutrients, providing immediate benefits and faster results than oral supplements or hydration methods.
Is IV therapy safe and are there any side effects?
IV therapy at True Test is administered by licensed medical professionals under strict protocols. The treatments are generally very safe with minimal risk when performed correctly. Some patients may experience minor side effects such as slight bruising at the injection site, a cool sensation during administration, or rarely, mild lightheadedness. Our medical team conducts a brief health assessment before each treatment to ensure it's appropriate for you.
How long does an IV therapy session take?
Most IV therapy sessions at True Test HRT take between 30-45 minutes, depending on the specific formula and your body's absorption rate. The frequency of treatments varies based on your wellness goals and health status. Some clients benefit from weekly sessions during periods of high stress or illness, while others maintain optimal results with monthly treatments. Our medical team will recommend a personalized schedule during your consultation.
Do I still need to take oral supplements with IV therapy?
For optimal results, many True Test clients combine regular IV therapy (weekly, bi-weekly, or monthly) with targeted oral supplements recommended by our medical team. This integrated approach provides both immediate benefits and long-term nutritional support tailored to your specific deficiencies and wellness goals.
Can anyone get IV therapy?
While IV therapy is appropriate for most healthy adults, certain medical conditions may require additional assessment or make IV therapy inadvisable. These include some kidney or heart conditions, certain blood disorders, or specific medication interactions. During your initial consultation, our medical team will review your health history to ensure IV therapy is safe and appropriate for your specific situation.
What is IV Vitamin Therapy?
IV Vitamin Therapy is a delivery method for fluids, nutrients and medication. “IV” stands for intravenous, which means it’s administered through the veins. The fluid that contains vitamins and minerals or medication is delivered via an IV drip or injection into the vein, which allows the nutrients to move quickly through your bloodstream. This also allows for a high absorption rate.
Do you charge a cancellation fee for IV Vitamin Therapy?
Yes. We try to make your IV Vitamin Therapy session as convenient as possible for you, for this we always do our best to have your IV bag prepared and ready to go.
How often can I get IV Vitamin Therapy?
You can get IV Vitamin Therapy once a week if you choose.
Why are vitamins and minerals important?
Vitamins and minerals boost the immune system, support normal growth and development, and help cells and organs do their jobs.
Who administers my treatment?
A licensed medical professional administers all IVs.
How long does IV Vitamin Therapy take?
The length of your therapy varies for each person. It will depend on what IV you chose and what your veins are like. Our IVs typically take 45 minutes to an hour.
Can I do something while I am getting my infusion?
We know you are busy and we encourage you to fill your time as you need. Sit back and relax or bring your work tasks with you.
Do I have to have an appointment?
We try our best to accommodate walk-ins but we do encourage you to schedule an appointment.
Do I have to be a TRT patient?
No, you do not have to be a TRT patient
Do you offer any IV vitamin therapy discounts?
We occasionally advertise IV vitamin therapy discounts that can be claimed via online advertisements.
Do you offer appointments outside of your business hours?
If you're interested in having an "IV Party" outside of clinic business hours, contact your local clinic.
How do you make an IV vitamin therapy appointment?
While appointments are not required, we encourage you to schedule one for optimal service.
How old do you have to be to receive IV vitamin therapy?
You must be 18 years or older to receive IV vitamin therapy at our clinics.
Is IV vitamin therapy a private process?
Infusions take place in our IV Lounge with amenities like a large-screen TV and natural lighting. If you prefer a more private setting, let us know in advance, and we can accommodate you.
Is IV vitamin therapy painful?
Some people may experience discomfort during the initial needle insertion, but the infusion itself should not be painful.
What are the benefits of IV vitamin therapy?
Benefits vary depending on the chosen infusion and may include curing hangovers, increasing energy levels, detoxifying the body, treating deficiencies, and more.
What is in my IV infusion?
All of our IVs contain high-quality vitamins and minerals. The specific vitamins and minerals vary depending on the IV you choose.
What IV infusion is right for me?
A medical professional will discuss your options and determine the best IV infusion based on your needs.
What should I do to prepare for my IV vitamin therapy appointment?
Wear comfortable clothing that allows easy access to your veins, stay hydrated, and inform the medical professional of all medications you're taking.
When will I begin to feel the effect of IV vitamin therapy?
The time it takes to feel the effects varies; it can be immediate or take a few days, depending on your reasons for seeking IV vitamin therapy.
Testosterone Replacement Therapy (TRT) FAQs
What does it cost to find out if TRT is right for me?
There is no cost for you to find out if TRT is right for you. We offer free consultations with our provider team. At this appointment, we will discuss your goals with treatment, review your current symptoms or concerns you are dealing with, answer any questions you may have, and educate on how TRT could be the solution.
How often will I need to have an appointment?
After you have become an established patient you will see a provider once every 8-12 weeks.
Is there a cost at every visit?
You do not pay at each visit for the visit itself, only for your monthly membership.
Do I have to be on TRT to receive your other services?
No, you do not have to be on TRT to receive other services.
Is TRT safe?
If your treatment is being monitored by a medical professional it is absolutely safe! At True Test we will monitor you closely for the safest most effective treatment possible.
How long will I need to be on TRT?
TRT is a commitment to stay at your true potential.
What if I decide I no longer want TRT?
If you decide you no longer want to be on TRT it's as simple as talking to your prescribing provider.
How long until I feel the results of my TRT?
To notice the difference TRT will make for you can take up to 8-12 weeks. Everyone is different and some may feel the benefit in as little as one month.
How often do I need blood work?
To keep your treatment protocol safe and effective for you we will have you do blood work every 8-12 weeks depending on where you are at in your TRT journey.
Will my cost change if my TRT dose changes?
No, it will not! We keep our membership prices the same so you don’t have to worry about changes in your monthly expenses.
What is the process for getting my prescription refills?
The Clinic Coordinator will schedule all of your needed appointments at each visit to the Clinic. If you are having your prescriptions shipped to you the Clinic Coordinator will confirm your shipping address and schedule your next shipment date.
Do you offer shipping for my prescriptions?
We do! You may talk to your local clinic about setting up a shipping membership. If you do not have a local clinic contact us and we can set you up with a clinic that can ship to you.
How do I know if I need TRT vs. ED treatment?
Your provider will discuss all of your symptoms with you and order blood work. Once your lab results are in you will talk with your provider again to go over those results, and your symptoms again to decide which is the best treatment for you.
What is considered low testosterone?
Low testosterone is different for everyone. To most it is considered anything under 250 but here at True Test we know that everyone is different. Not everyone was born with the same testosterone levels or had the same levels while they were at their peak. To us, low testosterone is a level in which you are not feeling like yourself anymore.
I have a history or a family history of cancer, is TRT still an option for me?
If you have a family history of cancer we will want to keep a close eye on your blood work. While testosterone does not cause cancer, we like to be confident in your treatment and that we are doing the best we can for you and your treatment.
Do you offer any discounts?
We do! We have a competitive rewards program as well as a discount for Veterans and First Responders!
Can I receive Nandrolone Decanoate treatment without TRT?
No, we do not prescribe Nandrolone Decanoate for anyone who is not receiving their TRT through us.
What is Nandrolone Decanoate?
Nandrolone Decanoate, also known as Deca, is an androgen and anabolic steroid medication which is used primarily in the treatment of anemias and wasting syndromes, as well as osteoporosis in menopausal women. It is given by injection into muscle or fat. Nandrolone decanoate is also known to show significant benefits to ease joint pain in hypogonadal men.
What if I start to experience side effects?
If you start to experience any side effects, call your clinic and you will be set up to talk to a medical professional about your treatment and see if any changes need to be made.
Can I see the provider before my scheduled appointment?
Absolutely! We are here for YOU! If you need to see a provider before your next appointment with them just call your clinic and schedule an appointment at no additional cost.
Why do I need to donate blood or have a therapeutic phlebotomy?
Testosterone promotes the growth of red blood cells and we pay close attention to your hemoglobin and hematocrit levels because Testosterone promotes the growth of red blood cells. Once these levels start rising we want to make sure we get them back to your safe levels as soon as possible. It helps keep your treatment as safe and effective as possible.
Why are my labs cheaper if I pay cash vs. insurance?
If you decide to pay for your labs as an out of pocket expense vs. insurance we do the nuts and bolts of what we need to provide you safe treatment. If you are able to run your labs through insurance we like to see all of your hormones more frequently to make sure you’re optimized in every aspect.
I thought my package included everything. Why am I paying separately for my labs?
We wanted to make your experience as convenient as possible for you. Yes, your blood work is performed within your clinic but bloodwork analysis is processed by Core Lab Diagnostics so billing is done separately.
How old do I need to be?
You must be 18 or older to receive treatment from a True Test Clinic.
How do you make an appointment?
You may use the “book now” on our website or social media pages. You may also call your clinic or walk in to a clinic near you.
Will I lose weight?
Testosterone does not cause weight loss. However, it can give you the energy and motivation to do more of what you need to in order to lose weight. Not to mention when your hormones are out of whack you can be more prone to holding onto your body fat.
What causes low testosterone levels?
There are so many factors that go into why testosterone levels decline. Everything from the foods we eat, the environment and other medications or supplements we put into our bodies.
What if I miss an injection?
While it is important to stay as consistent as possible with your inject regimen, if you miss an injection it is best to do your missed injection as soon as possible to get back on track.
Do I receive an actual prescription?
Yes, we are 100% legal and provide you with legal prescriptions, prescribed by a licensed physician.
What if I need to travel with my prescriptions?
Your injections are provided with a prescription label. You should have no issues traveling with your prescription but if you have any issues or concerns we can provide you with a hard copy to take for proof while traveling.
Hormone Replacement Therapy (HRT) FAQs
How does hormone replacement therapy (HRT) help with weight loss?
HRT can help balance hormones that affect weight, such as thyroid hormones, insulin, and sex hormones like estrogen and testosterone. Balanced hormones can improve metabolism, reduce fat accumulation, and increase energy levels, making weight loss more achievable.
Who is a candidate for hormone replacement therapy?
Candidates for HRT are typically individuals experiencing symptoms of hormone imbalance, such as fatigue, weight gain, mood changes, and low libido. A healthcare provider will evaluate your symptoms and perform blood tests to determine if HRT is appropriate for you.
Is hormone replacement therapy safe?
HRT is generally considered safe when prescribed and monitored by a qualified healthcare provider. It is essential to discuss your medical history and any potential risks with your provider to ensure it is the right treatment for you.
When will I notice weight-related improvements after starting HRT?
Individual responses vary, but many patients begin to feel more energetic and observe changes in muscle tone and metabolic rate within 8–12 weeks of a regular HRT regimen—providing a solid foundation for sustainable weight loss.
Lipo-B12 FAQs
What is Lipo B12?
Lipo B12 is a combination of methionine, inositol, choline, carnitine, and B12, designed to convert fat into energy, act as antioxidants, promote fat loss, boost energy, strengthen the immune system, build muscle, and reduce appetite. It's administered via intramuscular injection.
Will I lose weight while taking Lipo B12?
Lipo B12 is a beneficial addition to a weight loss plan.
Am I a good candidate for Lipo B12?
After completing bloodwork, a provider will review your results and discuss your health and goals to determine if Lipo B12 is suitable for you.
How often do I need to have bloodwork if I am only receiving Lipo B12?
Bloodwork is required every 6 months for Lipo B12 prescriptions.
Peptides FAQs
How long will it take for my peptides to work?
The time frame varies depending on the specific peptide and individual response.
How long will my peptides last?
Peptides have a best-use-by date of 28 days.
What are peptides?
Peptides are molecules composed of two or more amino acids linked by peptide bonds, serving as messaging components within cells.
What are the benefits of peptide therapy?
Benefits vary by individual and peptide but may include improved skin, increased energy, faster metabolism, accelerated recovery, increased muscle mass, and enhanced libido.
What peptides do you offer?
We currently offer Ipamorelin, Ipamorelin/CJC-1295, Sermorelin, AOD-9604, and PT-141.
Weight Loss FAQs
Will I lose weight on TRT?
Testosterone itself doesn’t directly cause weight loss, but by normalizing your hormone levels it can boost energy and motivation—making it easier to stick with the diet and exercise needed to shed pounds.
How does TRT support weight management?
Once your testosterone is optimized, many patients see increased muscle mass and a faster metabolism. Over about 8–12 weeks of consistent HRT, those changes can translate into more efficient fat burning and improved body composition when combined with healthy lifestyle habits.
Can peptide therapy aid in weight loss?
Peptides such as Ipamorelin, CJC-1295, and PT-141 help accelerate your metabolism, enhance recovery, and promote lean muscle growth—all of which support more efficient calorie burning and fat loss.
What is Lipo B12 and will it help me lose weight?
Lipo B12 is an injectable blend of methionine, inositol, choline, carnitine, and B12 that helps turn fat into energy and curb appetite. When paired with a balanced diet and exercise routine, it’s a powerful adjunct to a weight-loss plan.
When will I notice weight-related improvements after starting HRT?
Individual responses vary, but many patients begin to feel more energetic and observe changes in muscle tone and metabolic rate within 8–12 weeks of a regular HRT regimen—providing a solid foundation for sustainable weight loss.
True Health FAQs
What is medical weight loss?
Medical weight loss is a physician-supervised program that uses evidence-based treatments to help individuals lose weight. It may include a combination of medications, dietary changes, exercise, and behavioral therapy to achieve sustainable weight loss.
How does hormone replacement therapy (HRT) help with weight loss?
HRT can help balance hormones that affect weight, such as thyroid hormones, insulin, and sex hormones like estrogen and testosterone. Balanced hormones can improve metabolism, reduce fat accumulation, and increase energy levels, making weight loss more achievable.
What types of medications are used in medical weight loss?
Medications used in medical weight loss can include appetite suppressants, fat absorption inhibitors, and medications that affect metabolism. Examples include semaglutide, phentermine, and orlistat. These medications are prescribed based on individual needs and medical history.
Who is a candidate for hormone replacement therapy?
Candidates for HRT are typically individuals experiencing symptoms of hormone imbalance, such as fatigue, weight gain, mood changes, and low libido. A healthcare provider will evaluate your symptoms and perform blood tests to determine if HRT is appropriate for you.
Will I feel better fast?
Most patients report noticeable improvements within 2–4 weeks after starting treatment in .
How soon can I start treatment at clinic?
You can schedule your free consult today! We'll then get you set up for your blood draw. Our clinic will receive your test results within a week and get you started on your custom treatment plan right away. That means, you could be on your path back to the old you in less than 2 weeks!
Is this covered by insurance?
At this time, TrueTest provides private services and does not work with insurance companies.